Co-Production: How can we manage expectations of our clients in co-produced projects?

Our groups work within a framework for example the arts group designs and evaluates the arts programme with different milestones through the year (plan, write a drama production and then evaluate it). Each time a group meets short, medium and long term goals are decided upon/discussed and progress towards is measured (formally or informally), actions/outcomes are then shared across the Centre to allow everyone to know what is happening in the groups. The goal setting, established framework and sharing of outcomes helps to manage expectations but it is something that we need to be mindful of.